We’re here to help you with any queries you may have, big or small.
Throughout the winter period, while our phone lines are closed at weekends, our customer.service@tepeo.com inbox is monitored regularly between 9:00am and 2:00pm.
You may also find answers to many non-urgent questions in our Help Centre.
Monday to Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed
If your heating system has experienced a complete breakdown outside of our operating hours, please contact your certified installer directly for immediate, on-site urgent assistance.
Alternatively, you may find instant troubleshooting steps in our Help Centre.
Explore our FAQs page to see if we can answer your question.
Find out more about becoming an tepeoPRO installer today.
We have product documentation that might answer your question.