We’re here to help!

General Enquiries
Thinking about getting a ZEB? Call us on: 📞 020 7072 5462

Existing ZEB Owners
Need help or support with your ZEB? Our Support Team are ready to help:
📞 020 7072 5540

Prefer email?
Reach us at:
📧 customer.service@tepeo.com

Support Hours

Monday to Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed

While our phone lines are closed on weekends, throughout the Winter, our customer.service@tepeo.com inbox is monitored regularly between 9 AM and 2 PM. If you contact us during this time, we’ll aim to respond as soon as possible.

🚨 Heating or hot water emergency?
Please contact your installer directly for urgent assistance.

Helpful Links:

FAQs ›
Explore the ZEB › 
Careers ›
Become an Installer ›