When Derek and Jenny’s 32-year-old gas boiler finally reached the end of its life, they saw an opportunity to make a bigger change. Already generating their own electricity with solar panels and driving electric vehicles, they wanted a heating system that would help them move away from gas without completely changing the way they heated their home.
The Home: A traditional three-bedroom semi-detached house
The Homeowners: Derek and Jenny
The Solution: A tepeo heat battery boiler, installed in November 2023
Looking for a smarter alternative to gas
Jenny first discovered tepeo while watching the Fully Charged (now referred to as ‘Everything Electric‘) channel. The idea of a heat battery boiler immediately caught her attention and, after learning more about how the technology worked, she felt it could be a good fit for their home.
The timing soon became more urgent when their 32-year-old gas boiler failed, leaving them without heating and hot water.
Having recently installed solar panels, Derek and Jenny were already thinking about how they could electrify more of their home. Replacing their old boiler gave them the opportunity to take the next step and remove their reliance on gas altogether.
For Derek, the decision was relatively straightforward. They wanted an electric heating system that aligned with their wider sustainability goals, but they also wanted to keep the familiar wet central heating system already in their home.
The tepeo boiler gave them a way to do both.
Building on their solar and electric lifestyle
Derek and Jenny had already spent time researching energy technology through their solar installation, so the concept of storing energy for later use was familiar to them.
Their main motivation was to reduce the emissions associated with heating their home while creating a smarter, more integrated energy setup alongside their solar panels and electric vehicles.
Just as importantly, they wanted a solution that could work with their existing central heating system without the need for extensive changes throughout the property.
The heat battery boiler could replace their old boiler while continuing to provide the central heating they were used to.
From enquiry to installation
After getting in touch with tepeo, Jenny and Derek were supported by Adam, who helped them through the process and introduced them to Martyn from M4RT for the installation.
Although Jenny found the initial home assessment form comprehensive, the process itself was straightforward. With their existing boiler having already failed, the team responded quickly to help get their heating and hot water back up and running.
Derek also remembers the pre-installation and delivery process being smooth and efficient, with the friendly delivery team adding a personal touch to the experience — including discovering that one of the team had previously worked as a BT engineer, just like him.
The combined support from tepeo and M4RT helped make the move from their old gas boiler to electric heating feel straightforward.
The result: comfortable heating without the gas
Since having their tepeo heat battery boiler installed in November 2023, Derek and Jenny have been delighted with how it has performed.
Their home remains warm and comfortable, but their heating now fits much more naturally into the increasingly electric way they live.
Jenny also regularly uses the tepeo App to keep an eye on their heating system and enjoys being able to see how their boiler is performing.
For Derek and Jenny, moving away from their old gas boiler was about more than simply replacing a broken appliance. It was an opportunity to choose a heating system that better reflected where their home — and the wider energy system — is heading.
With solar panels, electric vehicles and now an electric heat battery boiler, they have been able to take another significant step away from fossil fuels without giving up the familiar central heating system they were used to.
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